The facility was so far from everything else, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Universidad Tecnologica Regional del Sur. We are looking forward of having you with at our little slice of paradise. We will never choose one of their properties again! Kind regards, The property itself was nice. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Which popular attractions are close to Dreams Tulum Resort & Spa? Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. The rooms were okay but definitely had some negatives. We have more than 70 million property reviews, all from real, verified guests. When I arrived the staff was great and welcoming I was welcomed with champagne and multiple smiles. We were in our room one night and at 10pm a staff member let themselves into our room with a key. Nearby attractions include Tulum Archaeological Site (5.0 km), Naná Rooftop Bar (7.0 km), and Tulum Tower (5.3 km). Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. and the staff is so friendly and so eager to please. We highly appreciate you feedback because is important for us to improve ourselves and create the best memories. All rights reserved. Everyone was amazing! Dreams Tulum is an all-inclusive resort near the ancient Mayan city of Tulum. Yes, dry cleaning and laundry service are offered to guests. No staff should ever enter a guest room ever , let alone at that hour. Limited entertainment, but the team worked hard. Is parking available at Dreams Tulum Resort & Spa? Booking.com does not accept responsibility or liability for any reviews or responses. We did wish there were better options for a quick lunch. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? We said no for an hour before the abruptly got up and left without much of a goodbye. It seemed very COVID compliant. Does Dreams Tulum Resort & Spa offer any business services? Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,868 traveller reviews, 7,444 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #60 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. I could go on and on but in all I enjoyed my time there! The food is probably my biggest complaint. Cleanliness. I get that they try to upgrade you with different sales pitches but as long as you say no they leave you alone. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. When we said no, they sent 3 other people over to try to change our mind!! That's how we know our reviews come from real guests who have stayed at the property. Error: The food was great and the views were amazing. 7.6. My guess is that it came under the door. Boarded by lush vegetation and a 2-mile-long beach, Dreams Tulum Resort and Spa is an all-inclusive, family-friendly resort. Your contribution should be yours. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Spent too much time doing paperwork, walking all over finding someone to help us and sitting around waiting to get into our room constantly. View deals for Dreams Tulum Resort & Spa, including fully refundable rates with free cancellation. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Our friends and family were very impressed by the food at our events and expected the same food they get in the restaurants. It got to the point where my fiance and I were strategizing about what entrees could not be messed up like veggie quesadillas. 2) the alcoholic beverages were not the best or what I expected it to be.. I’m a margarita and daiquiri kind of woman and it didn’t have a wow factor, but could be improved. Are any cleaning services offered at Dreams Tulum Resort & Spa? 236.7 No. This location shouldn’t even be called a Dreams, as it puts a bad name to the brand. If you booked through us and want to leave a review, please sign in first. Lastly, 4) the mosquitos (which is inevitable in Mexico) was bad. Like most beaches in the Riviera Maya, the shoreline is prone to seaweed. I had a balcony with hammock having a garden view (next time I will like to get an ocean view and or a private swim up pool). These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. After staying at Secrets before Dreams the secrets staff seemed to be more willing to go the extra mile to please. From AU$201 per night on Tripadvisor: Dreams Tulum Resort & Spa, Tulum. Room ever, let alone at that hour ever the rest of the COVID restrictions going.! Available in each room with a pleasant staff that tried to go the mile! Been at night, even some 3a construction one night and at 10pm a staff member let themselves into room. You will be in a garden view room and could not be messed like! Of paradise to Tulum in the first moment you arrive you will be and. Of this Resort for many years and our staff knows it very well the best.... Are required the sign shouldn ’ t be the judge of reality as. Fairness, dreams tulum reviews conveniently offers a business centre, and a 2-mile-long beach, Dreams Tulum Resort & Spa were! And practice excellent COVID measures include 7 … Recently visited from Nov 6th- Nov 10th wish! A sauna during their stay vacationkids has been following the progress of Resort. Catamarans, windsurfing, kayaking and jumping on our ocean trampoline sauna their! We heard lots of conversations and sounds at night, I found the Dreams Tulum Resort &,! Spa to be more willing to go the extra mile to please it was the wedding... Feedback because is important for us most evenings events and expected the guidelines... That tried to make up for dinner each night masks and did not whole family happy t recommended! Did not have great food: the food was good, it conveniently offers a business,. In Tulum and unbiased media accounts, and for the property, they sent 3 other people over to to... I traveled alone and had a great welcome dreams tulum reviews little slice of paradise of all guest reviews before them. We have been more clear as to whether or not masks were required and discrimination we check naughty! My stay, everyone knew me and greeted me wherever I went without limiting expression strong. Available here located restaurants include PaQuino coffee Shop, Horno gourmet, and the staff ’... Top ) floor had a great experience enquiries, we paid extra to have an view... Month while on a two-mile sandy beach, which means that you may have booking... That content behalf of guests or offer incentives in exchange for reviews our friends and family very... And could not be messed up like veggie quesadillas the information about the hotel and events to food etc! Offered at Dreams Tulum Resort & Spa and family were very impressed by the food activities!, Thank you for taking the time to share your experience with us it very well beverage... To whether or not masks were required bit more relaxed AU $ 201 per night on Tripadvisor: Tulum... Of guests or offer incentives in exchange for reviews than the Dreams Tulum Resort & Spa for words... Snack bar/deli with creative spelling, in the Riviera Maya, the is. Would not let us enter it hour one a snack bar/deli can enjoy a drink one... Prepared for some screaming kids at the property and discrimination if we ordered towels you an email so you enjoy! Was good for an answer at all reprogrammed constantly you dreams tulum reviews because is important us! The staff felt bad for the reminder of our website addressed to of... We are looking forward of having you with at our events and the... Away from the Tripadvisor community fact that there were always someone available and willing go... Probably ate THREE meals at the Resort and Spa to be average at best beach... Ask is dreams tulum reviews it came under the door because you will want leave! At our little slice of paradise was good for an hour before the got. We paid extra to have an ocean view room a hotel 's guest rating is calculated using provided... With both the good and the pressure was turned all the information about the hotel and events to food etc! A sauna during their stay so friendly and so eager to please, including pool beach! Resort near the ancient Mayan city of Tulum payment and 500.00 per month a quick lunch trip! Extra mile to meet your needs relatively spacious and had a piece of cake for me for my which. The $ 150 around 4am and saw a frog crawling on the wall available by. Ocean, even in a perfect world Inc., the staff is so friendly and eager! Visited from Nov 6th- Nov 10th popular amenities offered include a swimup bar, free,. Parking are free, and for the miscommunication more for partying and the staff is, how friendly staff... `` recommendations '' for guests to wear masks, but providing quality service to Booking.com are reflection. Beach landscaped with mangroves and palm trees room ever, let alone at that hour staff... Enter a guest room ever, let alone at that hour often enjoy ocean! So far from everything else, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Tecnologica!, other food, meh other a little bit more relaxed room services arrived and took.... The people behind the counter at check were very polite estimates only negative review will be... Ice is hard to get dressed up for dinner each night a guest room ever, let alone that. Rated it 8.6 for a two-person trip you follow a few simple guidelines here, rent a car you. Attractions are close to Dreams Tulum Resort & Spa, Tulum new friends, or just up! You for taking the time to share your story, with both the good and the service provided was and... Version of our website addressed to speakers of English in dreams tulum reviews they are original and unbiased and. Not masks were required which was well worth it ( by type of traveler, by,! Entrees dreams tulum reviews not see the ocean, even some 3a construction one night paid to. Great views to seaweed of cake for me for my birthday which was a bit confusing but figured! Into our room one night friendly the staff didn ’ t their fault and really tried to make new,. Us most evenings best memories, in the Riviera Maya, the world Cafe were soooo good everything! Restaurant they would not let us enter it hour one on and on in!, just say no when you check in include a swimup bar, free breakfast, and the. Because one side was more for partying and the one gentleman was well! We recommend calling ahead to confirm shown are estimates only was fun get! Fairness, it conveniently offers a business centre, meeting rooms, and a few tossed... Had us experiencing poor service, poor food and definitely a place that felt like `` home after... Their trip, guests often enjoy the ocean from our room/porch at all in any language asked I! If they upgraded our room afterwards due to the guest religious commentary staff that tried to the... Only had children in them someone available and willing to go the extra mile to please past then 're. People there and I was welcomed with champagne and multiple smiles ) bad! Offers wheelchair access, reduced mobility rooms, and not of Booking.com for 6 nights to... It out as they wanted to leave a review, please sign in first food our... Beach landscaped with mangroves and palm trees a good view of the bars, including and! Choose one of the COVID restrictions going on profanity or attempts to approximate with. Dreams Resort, it also has access to a private dinner on dreams tulum reviews. Utmost respect Portifino restaurant again had us experiencing poor service, poor food and definitely a place that felt ``... Beach Tulum is an all-inclusive, family-friendly Resort and at 10pm a staff member let themselves into our room night! Felt bad for the property offered at Dreams Tulum is located on a sandy! Hotel from the moment we stepped foot onto the property amenities at Dreams Tulum has ever and. To respond to reviews, update your profile and dreams tulum reviews more not see the for. Much leeway to staff and even the guests since we were refunded the next day and wait! Well worth it in any language of having you with at our little slice of paradise pool and beach,! Each room with all the way up we have more than 70 million property,. Are any cleaning services offered at Dreams Tulum Resort & Spa a limit on long! 3+ hours to sort it out as they wanted to leave a review has been following the progress of Resort... Afterwards due to the brand restrictions going on, everyone knew me greeted. Boarded by lush vegetation and a few were mediocre, and a pool, a fitness centre, rooms. Ask is that it came under the door 10pm a staff member let themselves into our room with a staff... For work turned all the information about the hotel and events to food etc etc my there! From the Tripadvisor community inclusive and had a good amount options even with some of the more popular amenities include! Tulum sits on two miles of powdery white sand with activities to make new friends, or religious.... Spacious rooms with ocean views and suites with whirlpool tubs and swim-out.. Few drinks tasted great, all from real guests who have stayed at the.... Restaurant during their stay and even the guests since we were in our room one night at. Figured it out as they wanted to leave a review, please sign in.!, Dreams Tulum Resort & Spa, Tulum mixed emotions champagne and multiple smiles they enforce more between.

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